PAYMENT TERMS HMI™ requires payment in advance of shipment for international orders. HMI™ accepts Visa, MasterCard and American Express. HMI™ accepts checks and bank drafts in US funds drawn on US banks. Banking fees related to payments are the responsibility of the customer. All prices quoted by HMI™ are in US dollars; FOB Franklin, IN USA. Residual charges resulting in past due accounts will be charged a 1.5% service charge each month. Return check charges: US $20. SHIPMENT & DELIVERY POLICY HMI™ ships to your location unless otherwise specified. Delivery time varies based on availability. Call for details. If you refuse your shipment, you may be responsible for any shipping charges and/or fees that are charged to return the products back to HMI™. INTERNATIONAL CUSTOMERS International customers are responsible for shipping charges, GST, VAT, duties and taxes. HMI™ may require or customers may opt for Direct Delivery Prepaid, DDP, where HMI™ will estimate charges and apply those charges to your invoice prior to shipment. Variances from estimate will be adjusted by HMI™. Customers may opt for Duties and Delivery Unpaid, DDU, where the related fees will be charged to the customer at the time of delivery. RETURN POLICY HMI™ warrants all materials and workmanship to be free from defects. Products must be returned within 90 days from the date of purchase and must be returned in original packaging and in resalable condition. HMI™ reserves the right to final determination as to acceptance of product exchange or credit. Restock fee may apply. Prior to the return of any merchandise, please contact HMI™ Customer Service for a return authorization number. PRIVACY POLICY HMI™ does not disclose customer information to third parties. TRADEMARK/COPYRIGHT The following trademarks/service marks in this catalog are the property of G&H® Wire Company: HIGHLAND METALS™, HMI™, the Highland Metals™ Incorporated logo, SIMPLY GREAT WIRE!™ and BETA BLUE™. All other trademarks are property of their respective owners. © 2022 G&H® Orthodontics HMI™ cannot assume responsibility for typographical, mathematical, or printer errors in the production of this brochure. Highland Metals sales terms and conditions can be found at: highlandmetals.com/termsandconditionsofsale  Highland Metals Incorporated™ (HMI™) Terms and Order Policies We are certified by the British Standards Institution to meet ISO 13485:2016 Quality Management System Standard. For health and safety information go to www.highlandmetals.com/health-safety European Community Certification registration mark appears on all Highland products for easy clearance through customs. C To order within the USA: Phone: 800-368-6484 • Fax: 800-448-7971 E-mail: orders@highlandmetals.com To order outside the USA: Phone: +1 (408) 271-2955 E-mail: orders@highlandmetals.com To order online: Visit us at highlandmetals.com Order forms are available on our website Call to request a sample wire! (800)368-6484 or +1(408)271-2955 ORDER AMOUNT $0 - $499.99 $500 - $1,499.99 $1,500 - $2,499.99 $2,500 and up SAVE 0% 15% 20% 25% Discount tiers effective through June 30, 2022 *Discount valid on Highland Metal products. Cannot be combined with other offers. Discounts based on amount spent can be applied to every Highland Metals order made during the specified timeframe. Other terms and conditions may apply. The more you order, the more you SAVE! Take advantage of our bulk discounts on your next order * 14
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